Whether it is an opportunity or a problem, how a boss deals with either is a measure of his or her ability. A good CEO will make a decision swiftly to address a situation, whether good or bad. If a leader lacks decisiveness, it will show in the number of missed opportunities. Also, problems that aren’t tackled early will grow and become more difficult to solve later on.
We have all, at one time or another in our young lives, heard the expressions: strike while the iron is hot and nip the problem in the bud. Being a decisive leader comes down to doing those two things.
Then once a decision is made, the leader would ensure that it is implemented effectively.
Leadership is about making multiple decisions – the intelligence and experience of a leader would enable him to come to a decision quickly, from his or her ability to analyse a situation, whether a problem or an opportunity, and project a likely outcome. Not all decisions may be right, but a leader will make these with confidence, picking the most propitious and having considered various contingencies should the first ones prove not to be the best.
Every situation is unique in its own way. Which makes it a challenge for the leader: there isn’t a textbook method to solving many problems. A good leader will see this as an opportunity rather than a problem, relishing the chance to develop his or her own style of management.
And more than situations, bosses have to lead people – each with their own personality and quirks. By having some flexibility, a good leader will be able to harness the best in each individual to get the best result for the team.
A good boss will be able to pick a team of able lieutenants who can complement one another’s strengths while making sure everyone is on board with the company’s vision. In today’s “woke” culture, the boss needs to find the right person for the job regardless of ethnicity, gender or age.
He or she will also need to get various departments of the organisation to work with one another, so collaborations are essential though healthy competition among individuals and departments should be allowed – to keep everyone sharp.
A good CEO will also be able to delegate tasks to the most appropriate team or individual manager, and should refrain from micromanaging as that means leaving the CEO less time to be an effective leader.
CEOs need to have EQ and empathy to see what makes their employees motivated, as well as recognise what stresses them out in order to manage these so they can work at optimum effectiveness. Leaders who are in touch with the emotional needs of their staff are also more likely to inspire these. The boss with excellent EQ would encourage senior managers and staff to achieve their targets rather than undermine them when they don’t.
Today’s CEOs are clear, open and honest to their managers and teams as they need to be completely aware of the expectations of them in a very competitive world. CEOs make sure their employees know what is needed of them and remain engaged to carry out their tasks. Being a leader who listens is important, too, as this builds a stronger relationship with employees. More than that, the listening CEO would have a clearer picture himself of what goes on in the organisation on the ground, and quite often, ideas develop from there.